AI and automation strategy
Where AI is worth it in your company, in what order, and what it will cost. You get a plan your team can follow without us.
Discuss your strategyAI, automation and software advisory
Make the right technology decision before you commit the budget.
Cyberia Consulting is an advisory firm in Tunis. We help leadership teams decide what to automate, which software to adopt and what to build. When the answer is a custom tool, we build it too.
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Our services
Independent advice on where technology will pay off in your organisation, and hands-on delivery when you need it.
Process and systems audits
We look at how work moves through your teams and tools, and show you where time and money are being lost.
Request an auditSoftware and vendor selection
A second opinion on platforms, vendors and development quotes before you commit budget to them.
Get a second opinionImplementation
If the right answer is a custom tool, an automation or an integration, we build it and hand it over to your team.
Plan a buildThe questions we help you answer
Most technology spending goes wrong at the decision stage, long before anything is built. We work with you at that stage.
Bring us your question- Should we automate this?
- Which tool should we choose?
- Should we build it or buy it?
- Is this quote reasonable?
- Where will AI actually pay off?
Our approach
A clear, four-stage engagement. You decide at the end of stage three whether to continue with us.
- 1
Conversation
You tell us what you're trying to solve. We ask questions until we understand the decision in front of you.
- 2
Assessment
We study your processes, tools and constraints, and talk to the people who do the work.
- 3
Recommendation
A written recommendation with options, costs and trade-offs, so you can decide with confidence.
- 4
Delivery Optional
We build the solution ourselves, or support your team or vendor while they do.
Why Cyberia
Advice first, build second
We recommend building only when it's the right answer, and say so when an existing tool will do.
Plans you can run without us
Every recommendation is written for your team to carry out, with costs and trade-offs in plain terms.
Grounded in how you really work
We talk to the people who do the work, not only to management, before we recommend anything.
Our work
Selected engagements and the results they delivered.
How a B2B SaaS startup cut onboarding time by 80%
Onboarding took 3 weeks of manual demos, outdated docs and repeated support questions. We added a chatbot trained on their documentation, automated daily standup summaries, and AI skills for repetitive support and setup tasks. Onboarding dropped from 3 weeks to 4 days.
From 500 support tickets to near zero
An e-commerce brand was hiring 3 support agents per month just to keep up. We deployed an AI agent handling 90% of inquiries autonomously. Support costs dropped 70%, and the team went back to building product.
2 people, 10x output
An accounting firm automated invoice processing, expense reports and bank reconciliations. Two junior accountants delivered the output of a 10-person team. Billable hours per client dropped 60%, and mistakes became rare.
Leadership
The people who will work on your engagement.
Anas Bassoumi
SRE and IT consultant
Site reliability engineer and IT consultant specialising in Kubernetes and cloud infrastructure.
LinkedInNidhal Gharbi
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Short background: experience, sectors, areas of expertise.
Insights
Practical writing on AI, automation and software decisions.
Before you automate: five questions to ask first
Automation pays off when the process is stable, frequent and well understood. Five questions tell you whether yours is.
Read the articleBuild or buy? Compare three years, not the first invoice
Custom software looks expensive up front and subscriptions look cheap. Over three years the picture often reverses, in both directions.
Read the articleHow to read a software development quote
A quote is only as good as its scope. Here is what to look for before you sign, and the questions that expose a weak one.
Read the articleHave a technology decision in front of you?
Tell us about it. The first conversation is how we find out whether we can help.
Book a consultationContact us
Send us a few lines about your situation and we'll get back to you to arrange a first conversation.
- support@cyberia.tn
- Phone and WhatsApp
- +216 54 930 048 · WhatsApp
- Office
- Tunis, Tunisia